1.1) Contest refunds - Contest refunds - Contest holder/Client is eligible for and can request a full 100% refund in respect of a contest if: (a) He/She requests a refund in writing using their registered email id ("Refund Request");(b) He/She has not selected a winning work from the designs submitted (if any). It does not matter if the Contest holder/Client has signed the Design Transfer Agreement or not. Once the Contest holder/Client has selected a winner they waive their rights for a refund and thus can no longer ask for any refunds. ;(c) The contest is not a guaranteed contest; and(d) The refund request is made within 60 days of launching the relevant contest.(e) He/She has signed the Non-Use and Indemnity Certificate.
1.2) Exceptions - Notwithstanding the terms above Contest holder/Client is not eligible for and will not receive any refund where: (a) The contest is guaranteed and therefore ineligible for a refund; or(b) The Contest holder/Client has already selected a winner and has started the Winning Work.