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FREQUENTLY ASKED QUESTIONS
What will I get other than my Charity Logo?
With your Charity Logo, you will also receive ready-to-use files for online use and printing requirements. These files are as per the industry-standards.
Do I have to set up something for my Charity Logo design?
You just need to prepare your ideas for your Charity logo design. Most likely, you would have a general design plan as for how your Charity Logo should look like. Designers read your description carefully and creatively design as per your brief. We encourage you to provide as much information as you can.
Do you provide money back guarantee?
Yes! We offer a 100% money-back guarantee. If you are unhappy with how your logo design process went, you’re free to raise a concern.
How can I hire a Charity logo designer?
In order to hire a designer to make logo, all you need to do is— Visit a designer’s profile at Designhill and review their work. In case you find any designers whose work you like the most, invite them for your design project. If the invite is accepted, you and the designer can collaborate to work together. The other way is to launch a design contest where you crowdsource dozens of designs from multiple designers.
Can I hire a single designer?
Yes, you can hire a single designer. For this, you need to start a one-to-one project. Once you start this project, you can invite a designer. Upon invite acceptance, you both can work together. Or alternatively, you can view the different services offered by our designers and proceed to pay for the one that suits your needs.
Can I get more than one Charity Logo design?
Yes, you can get more than one Charity Logo design. To do that, you have to: 1-Choose second and third winning designs from the submitted designs. 2-Work on a one-to-one design project with the winner of your design contest. 3-Start a fresh contest.
What are the different Logo Design packages available?
There are three logo design packages available on Designhill. Learn more about them here— Click Here To Know More In case you need further assistance, feel free to contact our customer support.
1.1) Contest refunds - Contest refunds - Contest holder/Client is eligible for and can request a full 100% refund in respect of a contest if: (a) He/She requests a refund in writing using their registered email id ("Refund Request");(b) He/She has not selected a winning work from the designs submitted (if any). It does not matter if the Contest holder/Client has signed the Design Transfer Agreement or not. Once the Contest holder/Client has selected a winner they waive their rights for a refund and thus can no longer ask for any refunds. ;(c) The contest is not a guaranteed contest; and(d) The refund request is made within 60 days of launching the relevant contest.(e) He/She has signed the Non-Use and Indemnity Certificate.
1.2) Graphic Design Services Refund - If you’re not happy with how the job went, you can raise a dispute. Disputes will be fairly judged by our Design Experts. You will receive a full refund if we feel the designer has not provided the level of service you paid for.
1.3) Graphic Design Subscription Refund - We generally offer a 1st free task to all our clients to try our graphic design subscription service, however, after signing up if you are not satisfied you can opt out of your monthly subscription.
1.4) Exceptions - Notwithstanding the terms above Contest holder/Client is not eligible for and will not receive any refund where: (a) The contest is guaranteed and therefore ineligible for a refund; or(b) The Contest holder/Client has already selected a winner and has started the Winning Work.
Need A Design?
Over 100,000+ business have used Designhill to source high quality graphic designs. There are two ways by which you can get a professional graphic design at Designhill:
Hire Multiple Designers
Best for when you want to crowdsource ideas. Multiple designers submit entries for you to rate and review before you award a winner.