Frequently Asked Questions

For logo & business card, our designers provide files that can be used for printing and online display. The files are usually in the format of (.ai, .psd, .pdf, .png, .jpg.). Also, you get the complete legal copyright of the file.
Yes, we request you to prepare a design brief that clearly explains what is your design requirements and a short information about your company, brand, style suggestions or specifics if any.
In the package you have selected, you get one logo & business card design that you have chosen as a winner. If you need any additional logo & business card design then you can either start a new contest or else you can work on a one-to-one project with your designer.
Yes, you can upload your own image in the design. Submit your image to our designers and they will include the same in the design.
Yes, we offer several combo packs such as logo & brand identity, business card & social media pack and more such combo packs. These packs are a money-savers and can help you save a huge amount of money.
If you want to work with the same designer in the future, you can work through our one-to-one project, You can directly invite the designer by looking at their portfolio or profile to collaborate with you and if the proposal is selected, you can directly work with the designer.
Yes, you get the complete copyrights of the design. After you select a winner, the designer transfers you complete copyrights.
Yes, there’s a 100% money back guarantee. If you’re not happy with how the job went, you can raise a dispute. Disputes will be fairly judged by our Design Experts. You will receive a full refund if we feel the designer has not provided the level of service you paid for.
You can add privacy add-on to make your design brief confidential. This way the designer can only see the brief after signing an NDA. Also, this prevents web crawlers from crawling your page so your page does not appear on a search page.
There is no fixed number. Our designers offer you an unlimited number of design iterations until you are happy with the one.

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See what our happy customers have to say!

Check out our customer reviews (4.91 / 5 average from 13683 ratings)

Great! A number of designers putting their creative design for my logo and business card .. Excellent platform
South Africa

Naras Lapsysone year ago

Coached me through every step of the way. Very easy to work with, great service
Australia

Sneha Nairone year ago

The Site is very efficient, quality of designers was fantastic. The customer service was fast to respond to my question.
United Arab Emirates
Good service, The designer took critique very well and did a completely new idea that just hit the mark right off. Very impressed with the adaptabilit...READ MORE
United States
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