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Frequently Asked Questions
What do I receive in a Twitter cover design?
You will get a custom, professionally designed Twitter cover design as per the dimensions specified by Twitter. In terms of files, you will get a vector file (usually a .ai file in RGB format). Besides, you would also receive .png and .jpg file which you can directly upload on your Twitter profile.
Do I need to mention the dimension of Twitter cover photos?
No, all we want from your end is a design brief, rest our designers can manage.
Can I get more than one Twitter design?
Yes, to get multiple twitter designs you can pick any of the following options- 1. You can buy a 2nd or 3rd design from the entries received in your contest from the upgrades section. 2. You can start a new contest or 3. You can work with the winning designer on a one- to- one project.
What if I wanted to use my own image in the design?
If you want any specific image to be included in the design, please submit the same to our designers and they will use it.
Do you provide any combo design pack?
Yes, we provide various combo packs like- logo & business card design, logo & social media cover design and more such combo packs. You can take your pick.
How many design iterations can I get?
There is no limit on the no. of iterations until you are not satisfied with the design. Pl note here, if a particular design is selected then no major changes will be done in the same.
How can I work with the same designer in future?
We provide the option of one-to-one projects that allow you to work with a designer of your preference in the future. Also, you can select the designer by viewing their profile and invite them to collaborate without launching any contest. And if the proposal is accepted then you can go ahead with the work.
Do I get the copyright of the design?
Absolutely. Once you choose a contest winner then the designer submits all the files to you and you hold their copyrights. Moreover, the designer also signs on a design transfer agreement.
Are there any hidden terms in 100% money back guarantee?
No question asked! If you do not like the design then we refund your amount back without any hidden deductions.
Is there a way to make my design brief confidential?
To make your design brief confidential, you can choose the Non-Disclosure Agreement (NDA) & select Search Engine Privacy option when posting your contest to make it unsearchable on the web. In this case, designer signs an NDA to view your design brief and If you want you can upload your own NDA too.
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1.1) Contest refunds - Contest refunds - Contest holder/Client is eligible for and can request a full 100% refund in respect of a contest if: (a) He/She requests a refund in writing using their registered email id ("Refund Request");(b) He/She has not selected a winning work from the designs submitted (if any). It does not matter if the Contest holder/Client has signed the Design Transfer Agreement or not. Once the Contest holder/Client has selected a winner they waive their rights for a refund and thus can no longer ask for any refunds. ;(c) The contest is not a guaranteed contest; and(d) The refund request is made within 60 days of launching the relevant contest.(e) He/She has signed the Non-Use and Indemnity Certificate.
1.2) Graphic Design Services Refund - If you’re not happy with how the job went, you can raise a dispute. Disputes will be fairly judged by our Design Experts. You will receive a full refund if we feel the designer has not provided the level of service you paid for.
1.3) Graphic Design Subscription Refund - We generally offer a 1st free task to all our clients to try our graphic design subscription service, however, after signing up if you are not satisfied you can opt out of your monthly subscription.
1.4) Exceptions - Notwithstanding the terms above Contest holder/Client is not eligible for and will not receive any refund where: (a) The contest is guaranteed and therefore ineligible for a refund; or(b) The Contest holder/Client has already selected a winner and has started the Winning Work.
Need A Design?
Over 100,000+ business have used Designhill to source high quality graphic designs. There are two ways by which you can get a professional graphic design at Designhill:
Hire Multiple Designers
Best for when you want to crowdsource ideas. Multiple designers submit entries for you to rate and review before you award a winner.