The best entrepreneurial advice is to start. Plan and start working on it. To reach your desired destination, you need to first start it. 

Designhill presents a series of inspirational stories to admire the entrepreneurial spirit of amazing entrepreneurs around the world.  

In this video, we present the inspirational journey of a Chief Amazement Officer and customer service & experience expert, ShepHyken. He started his entrepreneurial journey in 1983 though he started doing this for a long time when he was just 12 years old. 

Watch his inspiring story, know how he has been coping in the current scenario and what advice he would like to share with fellow entrepreneurs.

Title : A Simple Change In Your Strategy Can Make A Big Difference | Entrepreneurial Spirit By Shep Hyken
Duration : 6M 26S

Important topics covered in this session

Guest Speaker

Shep Hyken

Shep Hyken
Chief Amazement Officer, Shepard Presentations

Shep Hyken is the CAO (Chief Amazement Officer) of Shepard Presentations. As a customer service and experience expert and keynote speaker, Shep works with companies who want to build loyal relationships with their customers and employees. His focus is on delivering amazing customer service, customer engagement, managing the customer experience and creating customer loyalty. He is a hall of fame speaker (National Speakers Association) and a New York Times and Wall Street Journal best-selling author.

author video
Title : Panelist: Shep Hyken | Customer Experience in Today’s Era & Beyond | 19th June 2020 | Designhill
Duration : 30S

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