Frequently Asked Questions

What do you provide in mascot & character design?

Designers would provide you with files which you can use for online display as well as print usage. File format provided are- .ai, .psd, .pdf, .png, .jpg of which print files are in CMYK color mode whereas online display files are in RGB color mode. You also get full ownership of the design.

Do I need to prepare something for my mascot & character design?

To get the best design outcomes, we would recommend you to prepare a good design brief that gives the designer a good idea of your design needs.

Can I get more than one character & mascot design?

Yes, you can get multiple character & mascot designs. This is what you can do -
1. From the contest you have conducted you can select 2nd or 3rd winning design,
2. Start a fresh contest, or
3. Start a one to one project with the winning designer of your contest.

What if I wanted to use my own image in the design?

If you want to use your own image in the design then you can upload the same in the design brief.

Do you provide any combo design pack?

Yes, you have the option to choose from several combo packs like- character & mascot & business card design, character & mascot & social media cover design and many more such combo pack. Combo packs would help you save hundreds of dollar.

How many design iterations can I get?

We do not limit the number of design iteration one can ask for. Thus, you can ask for iterations in design till you are satisfied.

How can I work with the same designer in future?

If you want to work with the same designer in future, you can start a one to one project by inviting the designer to work with you.

Do I get the copyright of the design?

Of course. When you select a winning design, you get the full copyright of the design along with design files.

Is there a money back guarantee?

Yes, there’s a 100% money back guarantee. If you’re not happy with how the job went, you can raise a dispute. Disputes will be fairly judged by our Design Experts. You will receive a full refund if we feel the designer has not provided the level of service you paid for.

Is there a way to make my character & mascot design brief confidential?

You can choose privacy add-on to make your design brief confidential. This stops the page to appear in search engine results. Also, a designer has to sign a non-disclosure agreement in order to view the design brief.

How can I get character & mascot design ideas?

You can browse through thousands of unique and creative character & mascot designs created by top designers from around the world. You can message the designers to speak to them or even hire them if you like their work. Find the best character & mascot ideas and inspiration on Designhill.

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See what our happy customers have to say!

Check out our customer reviews (4.96 / 5 average from 38942 ratings)

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Brandy Wilson4 years ago

Aloha!
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Great Website! Great Tools! Great Designers! And the poll feature is a game changer.
United States
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Anthony Hernandez6 years ago

This is the second contest I did with Design Hill and it was once again a very good experience
United States
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Sara Davis5 years ago

Well worth the price paid, I received a high quality mascot design for my company.
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Over 100,000+ business have used Designhill to source high quality graphic designs. There are two ways by which you can get a professional graphic design at Designhill:
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