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Frequently Asked Questions
What do you provide in illustration and graphics design?
You will get design files in the format that can be printed as well as used online. The files are in the format of (.ai, .psd, .pdf, .png, .jpg). You will get print files in ready-to-use CMYK color mode whereas file for online use is in RGB mode. In addition, you will get the complete copyrights of the files.
Do I need to prepare something for my illustration design?
Yes, you need to share a lot of creative ideas. You need to give our designers design brief including details of your brand, themes, dimensions, or any specifics or design inspiration you have. That's all we want from your side.
Can I get more than one illustration and graphics design?
Yes, to get multiple illustration & graphic designs, you get three options- 1. You can buy a 2nd or 3rd design from the entries received in your current contest. 2. You can start a new contest or 3. You can work with the designer whom you have selected as a winner on a one-to-one project.
What if I wanted to use my own image in the design?
All you need to do is, submit the specific (image or logo) to our designers will include the same in the design.
Do you provide any combo design pack?
Yes, Logo & brand identity, Logo & social media pack, to name a few. You can explore our other combo packs and pick the one that suits your requirements.
How many design iterations can I get?
For design iterations, there is no fixed number. Our designers will provide you an unlimited no. of iterations until you find any satisfactory design.
What if I need additional illustration design or different size?
You will get one custom winning illustration and graphic design. If you need any additional piece of design then you have two options. 1. You can either start a new contest or 2. You can work on a one-to-one project with the winning designer.
Do I get the copyright of the design?
Yes, you get the copyrights of the design. Once you choose a contest winner then the designer submits all the files to you and you are the owner of copyrights. Moreover, the designer also signs on a design transfer agreement and transfers complete rights of the designs to you.
Are there any hidden terms in 100% money back guarantee?
No, hidden terms. If you do not like the design then we refund 100% of your amount back.
Is there a way to make my illustration and graphics design brief confidential?
Yes, to make your design brief confidential, you can choose the Non-Disclosure Agreement (NDA) & Search Engine Privacy option when posting your contest. In this case, before viewing your design brief, the designer needs to sign an NDA. You also have the option to upload your own NDA.
How can I get illustration and graphics design ideas?
You can browse through thousands of unique and creative illustration and graphics designs created by top designers from around the world. You can message the designers to speak to them or even hire them if you like their work. Find the best illustration and graphics ideas and inspiration on Designhill.
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1.1) Contest refunds - Contest refunds - Contest holder/Client is eligible for and can request a full 100% refund in respect of a contest if: (a) He/She requests a refund in writing using their registered email id ("Refund Request");(b) He/She has not selected a winning work from the designs submitted (if any). It does not matter if the Contest holder/Client has signed the Design Transfer Agreement or not. Once the Contest holder/Client has selected a winner they waive their rights for a refund and thus can no longer ask for any refunds. ;(c) The contest is not a guaranteed contest; and(d) The refund request is made within 60 days of launching the relevant contest.(e) He/She has signed the Non-Use and Indemnity Certificate.
1.2) Graphic Design Services Refund - If you’re not happy with how the job went, you can raise a dispute. Disputes will be fairly judged by our Design Experts. You will receive a full refund if we feel the designer has not provided the level of service you paid for.
1.3) Graphic Design Subscription Refund - We generally offer a 1st free task to all our clients to try our graphic design subscription service, however, after signing up if you are not satisfied you can opt out of your monthly subscription.
1.4) Exceptions - Notwithstanding the terms above Contest holder/Client is not eligible for and will not receive any refund where: (a) The contest is guaranteed and therefore ineligible for a refund; or(b) The Contest holder/Client has already selected a winner and has started the Winning Work.
Need A Design?
Over 100,000+ business have used Designhill to source high quality graphic designs. There are two ways by which you can get a professional graphic design at Designhill:
Hire Multiple Designers
Best for when you want to crowdsource ideas. Multiple designers submit entries for you to rate and review before you award a winner.