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Frequently Asked Questions
What do you provide in label design?
You will get one winning label design. In terms of files, design files in the both format that can be printed as well as used online. The files come in the format of (.ai, .psd, .pdf, .png, .jpg.). Besides, you will get print files in CMYK color mode while file for online uses is in RGB mode. Also, you get the complete copyright of the file.
Do I need to prepare something for my label design?
Yes, we need Design Brief from your end. A detailed design brief can help our designers understand your needs better.
Can I get more than one label design?
Yes, to get multiple label designs, you have following options- 1. You can buy a 2nd or 3rd design from the entries received in your contest. 2. Start a new contest or 3. You can work with the designer whom you have selected as a winner on a one-to-one project.
What if I wanted to use my own image in the design?
Yes, we encourage to use your own image. Just submit the image to our designers and they will use the same.
Do you provide any combo design pack?
Yes, you can explore our combo packs such as logo & brand identity, logo & social media cover and more such combo packs or you can create custom combo pack when posting your contest, e.g. you can get label design & business card design in a combo pack. You can talk to our customer support team if you have any query.
How many design iterations can I get?
You can get unlimited no. of iterations from our designers until you are happy with the design. Please note here, there should not be any major design changes after you select a winning design.
How to get additional SKU or label of different size/type?
You get one label design in your contest. If you need additional label design then you can either-start a new contest or hire a designer for a one-to-one contest.
Do I get the copyright of the design?
Yes sure. Once you select a contest winner then the designer submits all the files to you and you are the owner of these copyrights.
Are there any hidden terms in 100% money back guarantee?
No there is complete transparency. No worries, If you do not like the design then we refund 100% of your amount back.
Is there a way to make my label design brief confidential?
To make your design brief confidential, you can select the Non-Disclosure Agreement (NDA) & Search Engine Privacy option before launching your contest. Moreover, the designer also signs an NDA only then he can view your design brief. If you want you can upload your own NDA too.
How can I get label design ideas?
You can browse through thousands of unique and creative label designs created by top designers from around the world. You can message the designers to speak to them or even hire them if you like their work. Find the best label ideas and inspiration on Designhill.
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See what our happy customers have to say!
Mohammad Kashif Alghata6 years ago
you are very patient and the best help support. i am very satisfied with the design i get . i will always be gratful to you many thanks.
Keerthi Reddy4 years ago
Good
India
Tammy Adamsone year ago
Wonderful and patience designer!
United States
Patrick Kariuki3 years ago
The Administrators are very helpful to new clients, and were able to guide me on how to get the best results from the contest. The platform is also us...READ MORE
Kenya
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